Virus removal

Virus removal with Microsoft Security Essentials

Microsoft Security Essentials is a free antivirus software provided by Microsoft for Windows operating systems.  There is no cost for it and it does not have to be renewed every year.  As long as you have a legitimate Windows operating system, you can download, install and use it for free.  Below is a an overview of how it works, once installed.

You will see a green castle with a check mark at the bottom right corner of your task-bar like the one below.

If it’s green, you are secure. If it changes colour like the one below

then you should double click on it to open or right click and then click open and it will tell you what needs to be done whether you need to update it or scan or sometimes both.

If you see it turn red with an x then open it up and scan

or

If the above window pops up then you must clean computer right a way.
It might ask you to restart your computer to completely remove the threats.

You might see this window pop up when some site is trying to install a harmful program on your computer.
If you continue to have problems, please call us at 519 854 3977


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