The A+ Certification from CompTIA (Computing Technology Industry Association) is a measure of proficiency in the field of computer repair. Completing A+ certification requirements means that you possess the technical skills and knowledge that are important to work as a qualified computer repair technician.
Network+ Certification is a measure of proficiency in the field of networking. Technician with the Network+ certification possess skills and knowledge that are important to work as a qualified network technician.
As a general rule of thumb, if a computer repair technician does not explicitly state that he is certified on his website, advertisements, or other media, it’s very unlikely that he is. Or why wouldn’t he mention it?
A person in need of computer repair has many choices as far as the computer repair technician goes: ranging from the individual “moonlighter” to the national Big Box chain store. Big Box chain stores like Best Buy’s Geek Squad or OfficeMAX’s CTRL Center require their technicians to be certified as a prerequisite for employment. This is a good thing. The bad thing tends to come in the form of significantly higher fees for the customer and significantly less customer service.
Independent businesses with store fronts that offer variety of products and services may offer better rates than the big box stores. It’s an added service to help with the higher rental/building maintenance and wage cost, and usually don’t have certified technician/technicians with the knowledge, expertise in the field and are motivated by incentives, sales, and commissions. Which means higher the bill the better wage they make.
On other hand, the moonlighter….a person who usually is not a full-time computer repair technician, but rather performs computer repair as a means of supplementing income–is rarely certified or sufficiently experienced. They may or may not provide quality service. Their rates may be very substantially less than the Big Boxes, but this often comes at the price of expertise, experience, and accountability.
In the case of your data, personal information, and network security, question comes down to whether you want to trust a “moonlighter” or pay higher rates to help a store pay their bills.
Not many people like either one of these choices.
If you value your computer equipment, peace of mind, or personal data–as most of us certainly do–you owe it to yourself to spend a little time and effort to choose the right computer repair technician. In the end you’ll be glad you did!